Question 1

1. Are my inquiries and my sessions with Evolve & Empower confidential?

Accepted Answer

Absolutely, all inquiries and everything discussed in E&E is kept strictly confidential.

Question 2

2. What if I don't know what type of service will best support me?

Accepted Answer

No problem, we can arrange a 20-minute complimentary phone call prior to the in-person consultation & your first session for me to learn more about you and your goals. It will also give me a chance to expand on my services to see what will best support you.

Question 3

3. How many sessions will I need and how often do I need them?

Accepted Answer

It all depends on your goals, the type of service you are receiving from Evolve & Empower, and if you are seeing other professionals to help support your goals.   In general, when a client is working towards a goal, I would encourage them to see me once a week or once every 2 weeks. If we go longer than two weeks it can be counterproductive because we will be playing catch up and not always having enough time to focus on the steps to move forward.

Question 4

4. If I’m seeing a therapist, counselor, or another professional can I still receive Evolve & Empower services?"

Accepted Answer

Yes, you can integrate as many services from different avenues to support your needs, goals, and success.

Question 5

5. What type of payments do you accept?

Accepted Answer

I accept cash and payments through Venmo, Paypal, and Zelle.

Question 6

6. Do you offer Groupon for any of your sessions?

Accepted Answer

Yes, for new clients only, we accept Groupon for our 60-minute Holistic Love Coach session. ​ *Note- You can only apply one special or discount to one session or purchase at a time.

Question 7

8. Do you have a 24-Hour cancellation policy?

Accepted Answer

Sure do; if you reschedule, cancel, or are a no show within 24 hours to your appointment- you will be charged 50% of your session. This payment must be paid before your next session.   After 3 Cancellations within the 24-hour window before your appointment, we will no longer be able to work together.

Question 8

9. Do you have to be a certain age to receive Evolve & Empower's services?

Accepted Answer

Yes, I only work with adults that are over the age of 18 years old.

Question 9

10. Does Evolve & Empower offer refunds?

Accepted Answer

At Evolve & Empower, we are providing each client with 100% of our time, energy, effort, and expertise to support their success in each one of their sessions and in their journey. For this reason, Evolve & Empower does not offer any refunds for any of our services and/or Groupon purchases.

Kate Dreyfus

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Evolve & Empower