Frequently Asked Questions

Here is a list of all the different categories for FAQ related to Evolve & Empower’s Services:

FAQ for General & Business Policy

FAQ for Coaching Services

FAQ for Energy Therapy Services- Healing Touch & Reiki

FAQ for Sound Therapy Services- Biofield Tuning 

FAQ for Holistic Healing & Intuitive Insight 

FAQ for General & Business Policies

1. Are my inquiries and my sessions with Evolve & Empower confidential?

Absolutely, all inquiries and everything discussed in E&E is kept strictly confidential.



2. What if I don't know what type of service will best support me?

No problem, we can arrange a 20-minute complimentary phone call prior to the in-person consultation & your first session for me to learn more about you and your goals. It will also give me a chance to expand on my services to see what will best support you.



3. How many sessions will I need and how often do I need them?

It all depends on your goals, the type of service you are receiving from Evolve & Empower, and if you are seeing other professionals to help support your goals. In general, when a client is working towards a goal, I would encourage them to see me once a week or once every 2 weeks. If we go longer than two weeks it can be counterproductive because we will be playing catch up and not always having enough time to focus on the steps to move forward.



4. If I’m seeing a therapist, counselor, or another professional can I still receive Evolve & Empower services?

Yes, you can integrate as many services from different avenues to support your needs, goals, and success.



5. What type of payments do you accept?

I accept cash and payments through Venmo, Paypal, and Zelle.



6. Do you offer Groupon for any of your sessions?

Yes, for new clients only, we accept Groupon for our 60-minute Holistic Love Coach session. ​ *Note- You can only apply one special or discount to one session or purchase at a time.



8. Do you have a 24-Hour cancellation policy?

Sure do; if you reschedule, cancel, or are a no show within 24 hours to your appointment- you will be charged 50% of your session. This payment must be paid before your next session. After 3 Cancellations within the 24-hour window before your appointment, we will no longer be able to work together.



9. Do you have to be a certain age to receive Evolve & Empower's services?

Yes, I only work with adults that are over the age of 18 years old.



FAQ for All Coaching Services

What does the set-up look like?

It takes about 15 min of your time. The rest is on us.

  1. First, you complete a short on-boarding survey that asks for your company details and assets such as your company's story, advertising goals, logo and branding files, and the best way to contact you.
  2. Next, you e-meet your ad-buyer for a 1x1 screen share to walk you through granting us 'advertiser' access to your ad accounts. If you don't have any yet, we'll create them for you.
  3. After that, we load your marketing data into your private dashboard so you can monitor your online performance for your website, paid ads, and social media. View marketing integrations here »
  4. Lastly, we send you an email notification letting you know your account is ready to begin requesting ads. This is the easiest part, you know what you want to achieve, and we simply get you there. Help is available along the way.



What do the ad services include?

Consider us your expert-in-ads neighbor. With the right set-up (that we do for you), we can achieve the following:

  • Create original ad graphics for Facebook, Facebook Audience Network, Instagram, Instagram Stories, and Google Display.
  • Create Google Search ads with targeted keywords, specific to your company's products or services.
  • Create advanced target audiences like demographics cohorts, specific interests, website visitors (retargeting), email list matching, phone number list matching, and lookalike audiences. Read more about our targeting strategies »
  • Design in a variety of formats, optimized for special ad types like carousel ads, vertical story ads, square Instagram ads, to name a few. View examples of all ad types we offer»
Your advertising team includes a ad-graphic designer to create original ads for the types listed above and a group of in-house ad-buying specialists to build your audiences and monitor your spending.



What graphics does AdRobin not offer?

At the moment, the following designs are not offered with our advertising service. But perhaps one day ;)

  • Original logos or branding - Our purpose is growth, not birth. AdRobin only designs advertisements. Once you do get your new logo, send it over and we'll make sure the world sees it.
  • Videos / motion graphics - At least not right now, but soon. If you are looking to use a video for your ad, send over a finalized version and we will build the right target audience and delivery strategy for it.
  • Custom illustrations - Our designers are amazing, but they specialize in one thing; ad graphics that have massive ROI. We design original yet simple advertisements, optimized for results. If you are looking to create a Mona Lisa, it's best that it's not used for online ads.
  • Heavy photo manipulation - If you would like a specific photograph used in your ad, we may lightly touch it up to catch more eyes. However, our team does not specialize in removing third eyes or overnight skin care. We think you're beautiful as is.



Who is this service for?

Anyone can use AdRobin, but most of our clients are:

  • Small and medium sized business owners that don't want to break something.
  • Agencies that need consistenly performing ads for a variety of clients.
  • Start-up founders that are focused on growth, with a small team to keep making requests for ads.
  • B2B companies that want to generate leads with powerful calls-to-action
Here's a few more: CMOs, Brick n' mortar business owners, marketing folks, consultants, tech-support teams, parents, freelancers, grandparents, and beyond.



Who owns the work?

This one is simple. You have 100% ownership of every single ad we create. Afterall, we build everything in your accounts so you can access anything and everything whenever you need it.



Does AdRobin actually drive results?

AdRobin is a 10-year-old agency transformed into an online miracle. After almost a decade of running Iron Roots, a full service digital ad agency and our parent company, we have learned something about most digital advertisers - They always miss the low hanging fruit. We use cutting edge targeting tactics married to beautiful ad graphics that drive massive ROI. We focus on reaching the most interested audiences. And we've done this successfully for brands large and small, including Netflix, Gillette, Warner Bros, and Zoho.



Do you offer other advertising services? i.e. Social media management, email marketing, etc?

No, ma'am. We're experts in paid digital ads and only paid digital ads. Share with us your most challenging growth goals and we'll show you what we can do with paid media. Need full service, cross channel management? Reach out to our partner, Iron Roots »



What is the difference between AdRobin and a....?

Traditional ad agency – We are much, much faster. And often more tactical (in paid ads). We don’t overcomplicate things. No retainers or contracts. We don’t act better than you (except for ads, we're pretty good at ads). Oh, and best of all we give you a pre-built dashboard so you can monitor us the whole time. Agencies typically don't like that. Are you an agency? Great! You can monitor us along the way to ensure we deliver for your clients. And sorry about what we said before :) Freelancer – We are always available! And we are backed by in-house tech. We learn to understand your brand audience better and better overtime. Oh, and we have a pre-built dashboard. If you must know, many of us were once freelancers. Other ad tech products – We are human, like you.



What if I don't like my ads?

Then you may want to buy a lottery ticket, because that's rare. Need a modification? You can request unlimited revisions, however we will treat it as a new request and it could take as much time as the original submission. No matter what, we'll make it right. And rest assured that nothing goes live without your approval.



FAQ for Energy Therapy

1. Are my inquiries and my sessions with Evolve & Empower confidential?

Absolutely, all inquiries and everything discussed in E&E is kept strictly confidential.



2. What if I don't know what type of service will best support me?

No problem, we can arrange a 20-minute complimentary phone call prior to the in-person consultation & your first session for me to learn more about you and your goals. It will also give me a chance to expand on my services to see what will best support you.



3. How many sessions will I need and how often do I need them?

It all depends on your goals, the type of service you are receiving from Evolve & Empower, and if you are seeing other professionals to help support your goals. In general, when a client is working towards a goal, I would encourage them to see me once a week or once every 2 weeks. If we go longer than two weeks it can be counterproductive because we will be playing catch up and not always having enough time to focus on the steps to move forward.



4. If I’m seeing a therapist, counselor, or another professional can I still receive Evolve & Empower services?

Yes, you can integrate as many services from different avenues to support your needs, goals, and success.



5. What type of payments do you accept?

I accept cash and payments through Venmo, Paypal, and Zelle.



6. Do you offer Groupon for any of your sessions?

Yes, for new clients only, we accept Groupon for our 60-minute Holistic Love Coach session. ​ *Note- You can only apply one special or discount to one session or purchase at a time.



8. Do you have a 24-Hour cancellation policy?

Sure do; if you reschedule, cancel, or are a no show within 24 hours to your appointment- you will be charged 50% of your session. This payment must be paid before your next session. After 3 Cancellations within the 24-hour window before your appointment, we will no longer be able to work together.



9. Do you have to be a certain age to receive Evolve & Empower's services?

Yes, I only work with adults that are over the age of 18 years old.



FAQ for Sound Therapy- Biofield Tuning

1. What is Biofield Tuning?

Biofield Tuning is considered an energy medicine, biofield therapy, and sound therapy. It is a sound therapy method developed by Eileen McKusick, an author, researcher and founder of The Biofield Tuning Institute. Biofield Tuning is a sound therapy method that is addressing the distorted noise or dissonance that can be found in the biofield (the human energy field that surrounds the body), the energy systems in the body as well as in the mind, heart, and body. The distorted sound, that can be heard when using Biofield Tuning Forks, is considered to be the congestive energy or energetic blockages; also called incoherent frequency or "dissonance" noise. ​ Biofield Tuning believes and has found that "all physical, mental, and emotional disorders can be perceived as "dissonance" in your energy field," which is what is creating the distorted noise when using Biofield Tuning Forks. "Biofield Tuning is able to diminish and resolve this dissonance and in doing so, alleviate and even eradicate the corresponding physical, mental and/or emotional symptoms." ​ In other words, the Tuning Fork that is used in the Biofield can only make one sound, like hitting a piano key, and ideally, the practitioner wants to hear a clear, bright sound (also called a coherent frequency). However, when the practitioner comes across congestive energy in the Biofield the sound from the Tuning Fork will change to distorted noise. What the client can experience during the session: *Can hear the distorted noise *Can sense the heaviness *May experience a strong emotion come to the surface (such as sadness or anger) *Holding their breath or shallow breathing *Tension in the body *Flashbacks to past memories
As the practitioner resolves the dissonance noise in the Biofield, both the practitioner and the client will hear the change in the Tuning Fork from distorted noise to a bright, clear sound. There will also be a shift in the client, where the heaviness they were experiencing will become lighter. There are many techniques and methods used in Biofield Tuning, but this is one of the most important ones. ​​ Additionally, the release of stagnant energy and resolving the dissonance noise in the Biofield has been found to create deep healing and relief from past traumatic or painful experiences as well as releasing our "emotional baggage" and breaking free from limiting thought processes. It also has been found to make improvements in our health as well as mental & emotional wellbeing. Overall, it can support breakthroughs to have higher levels of empowerment & reclaiming our power, deepening our capacity for self-love and breakthrough with old patterns in love, and expanding our consciousness to see what's infinitely possible in our lives and goals. We have found that these are some of the incredible results of Biofield Tuning!



2. What is a Tuning Fork or a Weighted Tuning Fork that is used in a Biofield Tuning session?

In a Biofield Tuning session, a practitioner will either be using a Tuning Fork or Weighted Tuning Fork (that come in different sizes) to address the stagnant energy or "dissonance" noise (which you can hear when using the Tuning Forks). ​ A Tuning Fork is a two-pronged steel device, which vibrates when struck and can only create one tone, similar to hitting a piano key. A Tuning Fork either makes a clear, bright tone (coherent frequency) or a distorted, muggy tone (dissonance in the noise or incoherent frequency). The distorted, muggy tone occurs when the practitioner comes across the congested energy in the biofield. A Tuning Fork can help resolve what is causing the dissonance in the noise, which then changes the noise back to a clear, bright tone. ​ A Weighted Tuning Fork is a non-audible tool used in sound therapy to break up congestive energy in the body and in the biofield. The Weighted Tuning Fork is the only tool that can be used on the body.



3. What is a Biofield Anatomy Map?

Biofield Tuning's founder, Eileen McKusick, has recorded over 20+ years of her Biofield observations and has found consistent patterns that correlate to certain energetic blockage or distorted noise, in the Biofield, to a specific age, type of memory, and the thought processes and emotions that show up in the Biofield due to those life experiences. In other words, Eileen discovered that certain thought processes, emotional wounds, heavy emotions (such as pain, fear, shame, etc.), and certain X factors that are affecting us from moving forward in our lives and accomplishing our goals are consistently showing up in the same place in the Biofield for different people. Additionally, your Biofield has been found to be about 5 to 6 feet around the body. When it comes to your life's timeline, what has been discovered is the outer edge of the Biofield represents being in the womb and as the practitioner works their way closer to the client (that is lying on the treatment table), we get closer to their current age and present time. ​ By using your Biofield as your life's timeline, similar to the rings found inside a redwood tree, we can pinpoint a certain age and possibly an experience that may have shaped your belief system or created emotional wounds that need to be resolved through sound therapy. ​ As the biofield dissonance subsides through the Biofield Tuning methods, clients generally report feeling "lighter" and a diminishment or resolution of their symptoms; a breakthrough has occurred!



4. Can you actually hear Congestive and Stagnant Energy or Energetic Blockages by using a Tuning Fork?

Yes, you can actually hear it! Most clients also feel a sensation of heaviness when the Tuning Fork is addressing congestive energy or a dissonance noise in the Biofield. Additionally, some clients express feeling a strong emotion coming up (such as sadness or anger) before it gets released through breaking up the congestive energy with the Tuning Fork.



5. Do I have to share my past experiences in order to receive the benefits of Biofield Tuning? When the past comes up, does it mean I have to relive it?

In an Evolve & Empower session, you are not obligated to share your past experiences to receive the benefits of Biofield Tuning. Although, there can be freedom and empowerment found in speaking your truth out loud. It can also support the breakthrough by releasing verbally and emotionally anything you have been holding in. ​ When the past comes up, it doesn't mean you have to relive it. If anything, it's more about revisiting a past experience to review it; to create awareness, to learn, and to focus on what can be gained from that experience that can support your greatest highest good now. It's about stepping into an observer's role; when reviewing and reflecting on past experiences. As your practitioner, I will also be there to support and guide you throughout the session. ​ You also have the choice to just focus on receiving the benefits of Biofield Tuning without getting into the details of your life's timeline and past experiences.



6. What does Evolve & Empower address when using Biofield Tuning?

Evolve & Empower's goal is to support our clients in breaking free from their past and breaking through any glass ceilings that may be preventing them from accomplishing their goals! ​ Evolve & Empower, uses Biofield Tuning for 4 Different Types of Services that Support Deep Healing & Breakthroughs with: *Having Higher Levels of Wellbeing & Expanding Your Consciousness *Deepening Your Capacity for Self-Love & Breakthroughs with Old Patterns in Love *Reclaiming Your Power & Breakthroughs with Your Empowerment *Releasing Anything You have Been Holding In & Breakthroughs with Anything Weighing *You Down or Holding you Back in Your Life



7. How should I prepare for the session?

I like to encourage my clients to come to your session well-hydrated because water has sound-conductive properties. Also, come in comfortable clothes.



8. What to expect During a Biofield Tuning Session?

​The session will begin with the client lying down fully clothed on the treatment table. The practitioner will help prepare the client for the session by grounding & centering them, breaking up congested energy that can be found in the minor chakras & joints, and opening up the flow in their energy system. Depending on what we are addressing in the session will determine what part of the biofield I will be focusing on as your practitioner. The main focus in the session is working on certain areas of the Biofield that address the client's goal and what will serve their greatest and highest good. Typically, the practitioner will always begin by starting on the outside of the biofield and working inward towards the client. The practitioner is listening for any distorted tones that the Tuning Fork is making that indicates the congested energy within the biofield. To resolve any distorted noise in the Biofield, the practitioner will continue to strike the Tuning Fork until you can hear that bright, clear, consistent tone. When the practitioner comes across the distorted energy, the client can experience a variety of different things. What clients have expressed experiencing is a feeling of heaviness, tension in their body, holding in their breath, a mixture of intense emotions, and it can even bring up memories. Whatever may come up for you, I am there to support you as the release occurs, and I will also continue on with the treatment. Each session has an impact on you, even if you don’t have any of these experiences listed above. ​ Additionally, throughout the session, you will be playing an active role by participating in breath work & body scan, affirmations to help shift your mindset, and other holistic tools when needed to support your deep healing, releasing, and successful breakthroughs.



9. What happens After the treatment?

After the Sound Therapy Session, there can still be releasing taking place as well as an adjustment and integration period that can take 1-3 days or 5-7 days depending on how big the release was and what we are working on in the session. This is why all of my clients are given a take-home document to know what to expect and how to support their self-care. Most people who receive Biofield Tuning sessions report feeling clearer, calmer, more relaxed, and more self-aware. However, everyone is different and every person has a unique experience. Some clients also have reported in their detox: *Profound exhaustion and tiredness, needing to sleep or lay low for a day or more: generally, happens with people who have been ‘running on empty’ or experiencing restless sleep or insomnia *Or the opposite, an increase in their energy level and feeling hyper *Extreme emotions, or being very aware of formerly masked or buried emotions- such as crying or feeling very angry (etc.) *Headaches and/or dizziness *Muscle soreness or aches *Symptoms similar to the flu Generally, these symptoms of detox will pass within 1-4 days, but if a condition persists, it is important that you make an appointment with your Biofield Tuning Practitioner. Sometimes people can get ‘stuck’ in the unwinding process and need an additional boost to complete the adjustments. ​ It is encouraged for all clients to drink a lot of water to help with the detox; the removal of toxins and energy congestion. Water intake should be increased for the next couple of days (as long as there is no water restriction from your physician). ​ Additionally, to accelerate the detox process, I would recommend for my clients to soak either their feet or ideally take a bath in Epsom Salts for 20 minutes (if there are no health restrictions on using Epsom Salts). You don't want to take an Epsom Salt bath longer than 20 minutes because it has been found that your body will re-absorb the toxins that were released.



10. Is there anyone who shouldn't receive Biofield Tuning?

Although Biofield Tuning is a non-invasive holistic modality, here is a list of specific situations or conditions that Biofield Tuning should not be used in conjunction with: Cancer: *Detox pathways are often too compromised and the body doesn’t have the resources to manage the process *Detox can be severe *Tumors seem to be irritated by tuning Terminal illness: *Body systems are compromised and do not have the capacity to digest energy *Detox can be severe End-of-life: *Tuning forks are too strong for the system *Detox can be severe Pregnancy: *Could potentially send a client into detox *Risk for miscarriage Pacemaker or other implanted medical devices: *Tuning forks could interfere with these devices Recent concussions: *The brain is swollen and takes a while for inflammation to resolve *Wait at least 3 months before doing a tuning on the head, 6 months is even better Morbid obesity: *Not necessarily contraindicated, but can create profound detox *Suppressed emotions held in fat cells



11. How many sessions will I need?

We ask all clients to commitment to segments of 3 sessions of Biofield Tuning before reevaluating the next step. This is not a financial commitment, but it is in our client’s best interest to commit to a total of 3 sessions when working through any goal or detox that may come up during our session and in-between sessions. Clients typically sign up for one session every week or every two weeks. It is recommended to come in as soon as you can if you find yourself stuck in any of the detoxes to help relieve the symptoms. This is one of the main reasons why we ask for clients to commit to segments of 3 sessions of Biofield Tuning to help clear and break free of anything we are working on in the session. However, clients are asked to wait at least 4 days before their next appointment because a lot of times the detox will clear up on it's own.



12. Do you recommend that Biofield Tuning be used in place of traditional medical care?

Absolutely not. Biofield Tuning is designed to be integrated into your journey of healing, empowerment, and your goals related to your wellbeing. Although Biofield Tuning has many benefits, it should not be used as a substitute for traditional medical care.



FAQ for Holistic Healing & Intuitive Insight

1. What is holistic healing?

Healing is a process in the movement towards wholeness, which includes the body, mind, heart, and spirit. ​ The basic definition of holistic healing is the process of becoming whole by using holistic modalities to release blockages and promote self-healing. It helps you to release blockages on a physical, emotional, and mental levels that can limit you in reaching your potential and true health.



2. What is an intuitive holistic healer?

What makes me an intuitive is that I am a highly sensitive empath, which means that I can see, sense, feel, and know where the energetic blockages can be found in the mind, heart, body, and the biofield (the human energy field that surrounds the body). I also use different energetic anatomy maps that correlate certain energetic blockages to different psychological, emotional, and physical symptoms to support my clients with their healing, empowerment, and achieving their goals. ​ What makes me a healer, is that I am assisting, healing, and empowering my clients on all 5 levels (physically, mentally, emotionally, energetically, and spiritually). This has been found to support my clients to achieve their goals faster. I also use different types of holistic modalities and my intuition to help assist my clients to release energetic blockages, which in turn allows and promotes self-healing, transformation, and supports my clients accomplishing their goals.



3. What does it mean to heal & clear energetic blockages?

I have been mentored and trained to work on all 5 levels (physically, mentally, emotionally, energetically, and spiritually) and to clear & heal energetic blockages. ​ The physical level or the body- we can suppress limiting beliefs and heavy emotions into our body, which can turn into congestive, stagnant energy and energetic blockages. A perfect example of that is stress. When we have thoughts about stress and are creating emotions about stress and then suppress that energy into our bodies (especially in our shoulders or stomach area) it wears and tears on our health. Holistically, we believe that it turns into stagnant & congestive energy that creates energetic blockages in the mind, heart, body, and biofield. The mental level or the mind- we can have limiting beliefs and narratives that turn into energetic blockages. It can also contribute to mental imbalances. Additionally, it is important to not only heal what created the limiting beliefs & narratives but also heal and clear the energetic blockages from it. The emotional level or the heart- we can hold onto emotional wounds that we haven't fully healed from yet, which contributes to creating heavy emotions. It can also contribute to emotional imbalances. Additionally, we can attach these heavy emotions to present and future experiences and goals (especially fear and pain), which can affect us from accomplishing our goals as well as negatively affect how we feel. The energetic level can refer to your energetic system. Throughout our body, we have a network of energy channels. This energy system is responsible for making us feel vital and healthy, not just on a physical level but also on an emotional, mental, and spiritual level as well. This energy is often referred to as Chi or Prana and is the driving life force of our body. In fact, it is believed that blockages in the flow of energy can manifest as disease. These energy channels are connected to the 7 main energy centers; also called Chakras. When the major Chakras get imbalanced it is an indicator that there are some energetic blockages. I assist my clients by clearing & healing energetic blockages in your energetic systems & Chakras as well as healing & releasing any suppressed emotions and excess energy. I also support the process of returning your mind, heart, body, and energetic systems back to their natural, balanced state. Additionally, I work with the meridians & receiving channels, aura, and kundalini energy. The spiritual level- Energetic blockages can show up spiritually. It can affect us from learning about our life's lessons, our life's purpose, and preventing us from personal & spiritual growth. Additionally, it can make us feel separate and alone in the World.



4. What are some signs that I have energetic blockages?

Energetic blockages can manifest in the body due to stress, fear, negative thinking, illness, and certain environments. Below are examples of signs of energetic blockages vs. signs of the absence of energetic blockages.​​ Signs of Energetically in the Flow: ​ *Complete well-being *Feeling peaceful and calm *Being One with the Universe *Feeling in-sync with life and your purpose *Feeling full of energy *Feeling confident in decision making *Feeling very creative or inspired *Feeling balanced in all areas *Feeling positive and self-loving thoughts *Having a strong intuition *Being compassionate *Strong physical health Signs of Energetic Blockages: ​ *Tired or lethargic *Stuck or restricted *Negative or self-destructive thoughts *Unmotivated or lacking direction *Easily triggered by others emotions or reactions *Headaches or dizziness *Pain or aches, particularly in the back and shoulders *Weakened immunity *Stress and anxiety *A lack of energy or constantly hungry *An inability to make a decision *Irritability or erratic emotions *Constipation or digestive issues *A tendency to repeat the same mistakes



4310 N 75th Street, Suite 105

Scottsdale, AZ 85251

415-847-1528

kate@evolveandempower.com

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